Call us on: +44 (0) 333 2002683

Please read the following sections carefully.

The terms below govern the contractual relationship between you ("the customer") and Precise SMS Limited ("Precise SMS")


1. Scope of Agreement

By registering the customer agrees with the terms specified in this contract.
The contract is deemed established as soon as the username and password required to use Precise SMS services have been sent by Precise SMS Limited to the customer via e-mail, communicated verbally or via an SMS text message.

If offerings or specifications exist on our website which are contradictory to these terms, the latter prevail.


2. Usage of the SMS Service
2.1 Authorization and Authentication

To use the system the customer will require a username and password known as the login information.

This login information serves as identification of the customer to Precise SMS.

Precise SMS will perform no further authentication of the customer's identity.

The customer agrees that all website activities which can be traced to his username and password are deemed as having been performed by the customer himself and are legally binding for him.

The customer is responsible for careful use and storage of the username and password. We recommend changing the assigned password when first using the service; additionally, we urge the customer to change his password regularly and take other appropriate measures to prevent misuse or theft of his login information.

2.2. Risks

The customer agrees that, by definition, access to the Internet, the GSM network and other communication media is associated with risks concerning authentication, data security, privacy, availability of services, reliability of transmission etc. - The customer agrees to bear full and exclusive responsibility arising from such risks and consequences of the customer's usage of Precise SMS services.

2.3. Limitation of Liability

THE SERVICES AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THIS WEB SITE, ARE PROVIDED "AS IS" AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE TO YOU.

TO THE FULLEST EXTENT PERMITTED BY LAW, PRECISE SMS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES (EXPRESS, IMPLIED AND STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO THE SERVICES AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THIS WEB SITE.

3. Precise SMS (Precise SMS Ltd)

Precise SMS Ltd is an independent IT business and provides SMS services to the customers as described on the website www.PreciseSMS.com.

3.1. Access to www.PreciseSMS.com
In order to use the Service, the customer must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, the customer must provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device.

3.2. SMS Transmission

3.2.1. Delivery

The customer acknowledges that Precise SMS delivers SMS messages via major telecommunications companies and mobile network providers and can therefore only influence the delivery within the technical constraints imposed by the above mentioned providers. SMS messages submitted via www.precisesms.com will be transferred to the addressed mobile recipients within seconds to minutes, provided that the recipient's phone is switched on and located in an area covered by his subscribed mobile network provider.
The customer acknowledges that, depending on the recipient's mobile provider service, it may not be possible to transmit the SMS message to the recipient successfully, particularly if the provider does not support SMS delivery at all and Precise SMS Limited cannot be held liable for this.

3.2.2. Large Volume Transmission

The customer acknowledges that transmission of large SMS amounts (> 50'000 messages per day) may be subject to restrictions and delays on the part of the mobile network providers affected. The customer agrees to communicate his intent to transmit such volumes to Precise SMS at least 5 business days in advance in order to ensure and ascertain that such delivery can take place without disruptions.

3.2.3. Storage

SMS messages are assigned a life time of 24 hours. SMS messages which could not be delivered successfully to the recipient's mobile phone within this period will be discarded without notice.

3.3. Privacy

Precise SMS handling of customer-related information, including SMS message content, is subject to UK communication and privacy laws.

The customer acknowledges that Precise SMS is obliged by law to store all message content and activity logs for six months, and that Precise SMS can be required by law to disclose details about a customer's activity and SMS transmissions to government and law enforcement officials on explicit request.

The customer acknowledges that SMS message content is transmitted unencrypted and that eavesdropping of mobile phone communications, including SMS delivery, by third parties is possible.

The customer acknowledges that all information sent and received via this service is for their personal use only and they must not distribute any information originating from Precise SMS Limited to any third party without the express permission of both Precise SMS Limited and the originator of the SMS.

The customer understands that any breach of condition 3.3 contravenes the Data Protection Act and may result in their account being suspended or closed without explanation or refund.

3.4. Technical Modifications

Precise SMS reserves the right to enhance, develop, and modify services and contents on its website at any time without prior notice.

4. Customer's Liability

4.1. Disruptions and Damages

If the customer causes damages or disruptions of the website or system applications of Precise SMS by bad intent, he becomes liable for all direct and incidental consequences and associated costs.

4.2. SMS Content

The customer assumes full responsibility for the content of SMS messages transmitted by himself or by a third party on his request. The customer agrees to abide to all laws and regulations applicable to the content and intent of SMS messages transmitted by him.

The customer assumes liability for all consequences and costs arising out of offences against such regulations. The customer must ensure that his SMS delivery does not cause disturbance or harassment of a recipient or other third party. The customer agrees to refrain from sending SMS messages containing offensive, violent, pornographic, or discriminatory, or otherwise illegal content. The customer is not permitted to send SMS messages to recipients who have made clear that they do not wish to receive SMS messages or advertisements via SMS.

The customer agrees to indemnify and hold Precise SMS, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content the customer transmit through the Service, the customer's use of the Service, the customer's connection to the Service, the customer's violation of the Terms of Usage, or the customer's violation of any rights of another.

4.3. Identification of SMS Originator

Each SMS message transmitted must contain an existing and authorized customer service phone number belonging to the customer or authorized for use as such by the owner of the phone number. Precise SMS will not deliver SMS messages without originator information.

4.4 Anti-Spam

The customer agrees to abide by all existing spam regulations and understands that any breach of these regulations may result in the suspension or termination of the customers account. Furthermore, the customer understands and agrees to allow Precise SMS Limited to assist in any resultant investigation as specified in section 3.3 of this agreement.

4.5. Termination

You agree that Precise SMS, in its sole discretion, may terminate your password, account (or any part thereof) or use of the Service, and remove and discard any Content within the Service, for any reason, including, without limitation, for lack of use or if Precise SMS believes that you have violated or acted inconsistently with the letter or spirit of the Terms of Usage. Precise SMS may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of this Terms of Usage may be effected without prior notice, and acknowledge and agree that Precise SMS may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that Precise SMS shall not be liable to you or any third-party for any termination of your access to the Service

5. Accounting

5.1. MSISDN (Virtual Numbers)

All MSISDN (virtual numbers) associated with any service provided by Precise SMS Limited, remain the property of Precise SMS Limited at all times. The account authorisation allows individuals to 'rent' the virtual numbers on a monthly or annual basis upon payment of the required fee in advance.

Any payments made for account set up are non-refundable.

Should the customer fail to pay the required fee within 7 days of the date due the account will be suspended until payment is made.

Failure to make good any outstanding debt within 28 days will result in the keyword account being cancelled and the virtual number being returned to the pool of available numbers.

5.2. SMS Credits

The following types of SMS credit are available:

'Pay Monthly'

Text credits have an expiry of 3 months from date of purchase. No refunds will be provided for unused or expired text credits
Pay Monthly accounts have no minimum contract period and can be cancelled at any time.
Credits will only be added to the customers account on successful completion of payment via Paypal.

'Pay As You Go'

Credits have an unlimited expiry and can be purchased on an ad-hoc basis as required by the customer with no minimum contract period

5.3. Account Balance

The PreciseSMS account balance is non-refundable, non-transferable and does not bear interest. SMS credits purchased hold no value.

6. Complaints

All complaints must be directed to Customer Services, Precise SMS Limited, 618 Kenton Lane, Harrow, Middlesex, HA3 7LG, United Kingdom in writing and within 10 business days of the event causing the objection.

7. Property

All communication media and systems associated with the website www.precisesms.com and the underlying services remain the property of Precise SMS Limited

By using the services, the customer does not obtain any rights in the infrastructure, content or software associated with the services.

8. Jurisdiction

These Terms of Usage are governed under the jurisdiction of the applicable Laws of the country in which services are being accessed.

9. Interpretation

If any term of this Agreement is held invalid, illegal or unenforceable, the remaining portions shall not be affected.

You must comply with all laws, regulations, obligations and restrictions which apply to you.

This Agreement may not be modified, except in writing signed by a director of Precise SMS Limited. No failure or delay in enforcing any term, exercising any option or requiring performance, shall be a waiver of that or any other right.

Please contact us using the details set out below if you wish to:
ask any questions or provide feedback about this Website Privacy Statement;
make a request for access to any personal data that we may hold about you; or
make a complaint about the way in which we have handled your personal data.

Email:enquiries@precisesms.com
Post:Customer Services
Precise SMS Ltd
618 Kenton Lane
Harrow
Middlesex
HA3 7LG
United Kingdom